Effective Date: May 26, 2025
At Nyxology Studio LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our coaching services.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us via our website’s form, we collect your name, email address, and the contents of your message. This information is used solely to respond to your inquiry and communicate with you.
1.2 Client Information via the Healthie Platform
If you become a coaching client, health and wellness data you provide is collected and stored securely within Healthie, a third-party, HIPAA-compliant platform. This may include information about your health history, lifestyle, goals, and progress.
Nyxology Studio LLC does not store, manage, or control this data outside of the Healthie platform.
1.3 Website Cookies & Analytics
Our website uses cookies and third-party analytics tools to collect limited technical data (such as browser type, pages visited, and general usage patterns). These help us understand how visitors use the site and improve user experience.
You can control or disable cookies through your browser settings. By using our site, you consent to our use of cookies as outlined here.
2. How We Use Your Information
We use your information to:
- Respond to inquiries made through the website.
- Provide coaching services tailored to your needs.
- Communicate about scheduling, updates, or service-related matters.
- Comply with legal obligations if necessary.
We do not sell, rent, or share your personal information with third parties unless required by law or with your explicit consent.
3. Data Security & Retention
3.1 Healthie Platform
All client-related data is stored in Healthie, which uses secure, encrypted, HIPAA-compliant infrastructure.
3.2 Website Contact Form
Messages submitted via the website are stored only as long as necessary to respond to your inquiry.
3.3 Data Retention
Coaching records are retained as required by law and professional standards. If you discontinue coaching, your Healthie account may be archived but not deleted, as these records are considered legal documentation.
3.4 Data Deletion Requests
Nyxology Studio LLC cannot delete records stored within Healthie. If you request removal:
- Your Healthie account will be archived, preventing future access.
- Website-based data (such as contact form messages) may be deleted upon request, when applicable.
4. Third-Party Platforms & Limitations
- Healthie Data: All personal coaching data is governed by Healthie’s own privacy and security policies. Nyxology Studio LLC cannot permanently delete records from Healthie.
- Consent for Minors: If services are provided to a minor, it is the sole responsibility of the consenting party to ensure they have the legal right to authorize services. Nyxology Studio LLC does not verify guardianship.
5. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in law, technology, or our services. The most recent revision date will always be noted at the top of this page.
6. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact us:
- Through our website contact form
- Via the Healthie platform (if you are a current client)