At Nyxology Studio LLC, your privacy and security are our top priorities. We use Healthie as our electronic health record system for all client communications and sensitive information. However, we also provide a “Contact Us” form on our website to make it easy for prospective and current clients to ask questions or inquire about our services.
Use of Email Communication
By using the “Contact Us” form on our website, you acknowledge and accept that email communications:
- Are limited to non-sensitive inquiries, such as questions about our services or appointment requests.
- May not be fully secure and could be intercepted, altered, or accessed by unintended parties.
All other communications related to client care, sensitive information, or program participation will occur through the secure Healthie platform.
Appointment Notifications
Nyxology Studio LLC may use email or third-party systems to send appointment reminders, rescheduling notifications, and updates related to services.
Risks of Email Communication
While we take precautions to protect your information, email communication has inherent risks, including but not limited to:
- Emails may be misaddressed, intercepted, or accessed by unauthorized parties.
- Email systems can introduce viruses or malware.
- Email communications may be stored or forwarded beyond the sender’s control.
We strongly recommend avoiding email for sensitive or confidential medical information.
Your Responsibility
Clients are responsible for safeguarding their own email accounts, including maintaining secure passwords and updating contact information as needed. Nyxology Studio LLC is not liable for breaches of confidentiality caused by the client’s email security practices.
Contact Information Updates
To ensure timely communication, clients are responsible for notifying Nyxology Studio LLC of any changes to their contact details.
Healthie Notification Preferences
The Healthie platform provides email and push notifications to keep clients informed about:
- Messages from their provider.
- Appointment details and reminders.
- Journal logs, goals, and program materials.
Clients can customize their notification preferences through their Healthie account. Certain essential communications, such as appointment reminders, may be required and cannot be disabled.
By using our website or contacting us via email, you acknowledge and accept the risks and responsibilities outlined in this disclaimer.