TERMS AND CONDITIONS

Effective Date: June 10, 2025

Welcome to Nyxology Studio LLC. By using this website or engaging with our coaching services, you agree to the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

• General Terms
  • Nyxology Studio LLC provides virtual and in-person wellness coaching focused on behavior change in the areas of nutrition, sleep, stress, recovery, and lifestyle.
  • Not Medical Advice: Our services are not a substitute for licensed medical or mental health care. We do not diagnose, treat, or cure medical conditions. Always consult with a qualified provider for medical concerns.
  • Acceptance of Terms: By browsing our website, submitting a contact form, booking services, or becoming a client, you confirm that you’ve read and agree to these Terms and Conditions.
• Website Use and Services
  • Website Use
    • This website is provided for educational and informational purposes only. We aim to keep content accurate, but we make no guarantees regarding completeness, accuracy, or timeliness.
    • Any links to third-party sites are provided for convenience and do not imply endorsement. Nyxology Studio LLC is not responsible for their content or privacy practices.
  • Coaching Services
    • Location: In-person services are available in Illinois. Virtual coaching is offered remotely.
    • Consent Forms: All coaching clients must sign required intake and consent forms prior to receiving services.
    • Use of Coaching Materials: Clients may receive materials from Nyxology Studio LLC, Precision Nutrition, Girls Gone Strong, and other professional sources. These are for personal use only and may not be reproduced or distributed commercially.
• Attendance, Pricing, and Refund
  • By booking services, you agree to abide by our Attendance, Pricing, and Refund Policy, which outlines terms regarding:
    • Payments and billing cycles
    • Package upgrades or downgrades
    • Cancellation and rescheduling
    • Refund eligibility
    • À la carte service expectations
    • You are responsible for reviewing this policy before committing to services.
  • Payment & Billing
    • Billing Cycle: Coaching packages are billed automatically every 4 weeks unless otherwise noted.
    • Auto-Billing: By enrolling in a package, you consent to recurring billing unless canceled prior to the next billing cycle.
    • Processing Delays: Payment processing may be delayed due to weekends, holidays, or bank limitations.
• Privacy, Communication, and Data
  • We respect your privacy. For complete details, see our Privacy Policy. The following terms apply to communication and data use:
    • Healthie Platform
      • All client records and coaching data are stored and communicated through Healthie, a HIPAA-compliant client management platform. Nyxology Studio LLC cannot permanently delete Healthie data due to legal documentation standards.
    • Website Forms and Email Communication
      • Messages sent through our “Contact Us” form are for general inquiries only.
      • Email communication may not be secure and should not include sensitive personal or health-related information.
      • We strongly encourage current clients to use Healthie for all client-related communication.
    • SMS Communication (10DLC Compliance)
      • If you provide your mobile number, you may receive SMS messages related to service inquiries, reminders, or customer care.
        • Message Frequency: Varies
        • Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance
        • Rates: Message and data rates may apply
        • Privacy: Your number will not be sold, shared, or used for marketing without your consent
    • Data Protection
      • We use secure systems and follow best practices to protect your information.
      • You are responsible for maintaining the security of your own contact information, devices, and accounts.
      • For full security practices, see our Privacy Policy.
• Scope of Practice
  • Nyxology Studio LLC operates within a non-clinical scope of practice. Services are educational, supportive, and habit-based. We do not:
    • Prescribe or manage medications
    • Offer medical diagnoses
    • Provide treatment plans for clinical conditions
• Confidentiality
  • Your information is kept confidential, except when:
    • Required by law (e.g., court orders)
    • There is a credible threat of harm to yourself or others
    • Medical emergency disclosure is necessary for safety
• Limitation of Liability
  • By engaging in services, you understand and agree that:
    • You are responsible for your own health choices
    • Coaching advice is intended to support, not replace, professional care
    • Nyxology Studio LLC is not liable for outcomes resulting from your use (or misuse) of coaching guidance
    • We are not liable for issues arising from third-party platforms (e.g., Healthie, email providers, etc.)
• Intellectual Property
  • All content, tools, and resources provided by Nyxology Studio LLC are protected by copyright and intellectual property laws.
  • Clients may use these resources for personal use only.
  • Materials may not be reproduced, distributed, or used commercially without written permission.
  • Any third-party materials are used in accordance with their respective licenses and remain the property of the original creators.
• Amendments
  • We may update these Terms and Conditions to reflect service changes, regulatory requirements, or business needs.
  • The most recent version will be posted here with the updated effective date.
  • Clients will be notified of material changes via email or through Healthie.
• Governing Law
  • These Terms and Conditions are governed by the laws of the State of Illinois. Any legal disputes will be handled in the appropriate courts located in Illinois.
• Contact
  • For questions or concerns about these Terms and Conditions, contact us:
    • Through our website contact form
    • Through Healthie (if you are a current client)
    • By phone at 815-200-1776